I would just like to send an email to express my gratitude. Yesterday I came into your store to discuss my engagement ring with Stevan, the Workshop Manager. Not only was he extremely helpful and kind, he did an absolutely amazing job polishing up my ring, I am in awe at just how beautiful it looks. After having a less than pleasant experience with the jeweller that my ring is initially from, it was great to be able to walk in and get such great service and good advice. I will definately be coming to House of Fraser for my and my fiances wedding bands, as well as for regular upkeep of my other jewellers. I will also share the word amongst family and friends at how professional your store is. Again thank you so much, especially to Steve, I have not been able to wipe the smile off my face at just how lovely my ring looks.